• Howdy partner! You seem new here. Why don't you make an account and join the discussion? You can register here.
    Already have one? Then you login here!
  • Welcome to the bug section, Guest! This is the place where you can find all the bugs that have been reported by other players! If you want to report one yourself then please make sure you read this guide to bug reporting before you do so, otherwise we might not be able to fix it for you.

READ ME! Guide to bug reporting

Status
Not open for further replies.

null

Master Sergeant
Former Team Member
Howdy Cowboys and Cowgirls!

First of all, thanks for taking the time to report any issues that you have noticed in the game. This helps us to make the game better and that's of course what we all want to see!

When reporting anything, please stick to the template below (in the second post of this topic) - simply copy and paste it, and change all parameters according to your individual issue. Oh, and make sure you only report bugs that you find on this server.

Why is this necessary?
As you can imagine, both our QA (the internal Quality Assurance, the guys who test the game's features and any issues that come up, both before and after they have been resolved) and the Development Team rely on precise descriptions of issues. Without that, it may not be possible to identify it, or it may take much more time and communication than necessary. This is why we will establish a standardized template containing all the information necessary. In the end, everybody benefits.
  • The Community benefits, because all information will be available in the first post, rather than the Moderators having to ask for more information;
  • QA benefits, because they can easily reproduce and forward the issue to the Development Team;
  • The Development Team benefits, because they can then easily identify and resolve the issue faster, resulting in faster bug fixes.
Guide to reporting issues on the forum

Thread name - the summary of your issue

In the title, please use a short (but accurate) description of the problem.
Good example: Trading with Indians is not possible at midnight
- to the point, all necessary information has been included, no unnecessary information has been added
Bad example: omg cannot trade with indians!!???
- bad wording, it is not clear what unit exactly it is referring to
Bad example: When I logged at 12oClock in the night and I tried trading with Indians but after several attempts I realised that such thing is not possible anymore since trading with Indians isn't a feature anymore.
- bad wording, much of the information is not important for the issue itself

The post - all the important data of your issue

In the post itself, please include the following information. In the next post we'll include a version of this template that you can simply copy and paste into your post, ready to fill in. Please fill in all the blanks (__).

----------

Game version: __
Game world: __
Browser + version: __
Screen resolution: __
Account name: __

Reproducibility: __/5 (1/5 = happened once; 2/5 = happens randomly; 3/5 = happens sometimes; 4/5 = happens often, but not always; 5/5 = happens always)

Quest title: __ (if applicable)

Current situation:
__
__

Expected situation:
__
__

Installed Userscripts:
__
__

Reproduction Steps
1.
__
2. __
3. __
4. __
5. __

Add more steps if needed. Include only ONE action for each step!

Screenshots of the bug:
(add as many screenshots as you need)


----------

If there are any questions regarding this template, please send a private message to any of the Moderators.

Thanks again for helping us make The West even better!

Kind regards,
Your The West Team
 
Last edited:

null

Master Sergeant
Former Team Member
Code:
[B]Game version:[/B] __
[B]Game world:[/B] __
[B]Browser + version:[/B] __
[B]Screen resolution:[/B] __
[B]Account name:[/B] __

[B]Reproducibility:[/B] __/5 (1/5 = happened once; 2/5 = happens randomly; 3/5 = happens sometimes; 4/5 = happens often, but not always; 5/5 = happens always)

[B]Quest title:[/B] __ (if applicable)

[B]Current situation:[/B]
__
__

[B]Expected situation:[/B]
__
__

[B]Installed Userscripts:[/B]
__
__

[B]Reproduction Steps[/B]:
[B]1.[/B] __
[B]2.[/B] __
[B]3.[/B] __
[B]4.[/B] __
[B]5.[/B] __

Add more steps if needed. Include only ONE action for each step!

[B]Screenshots of the bug:[/B]
(add as many screenshots as you need)
 
Status
Not open for further replies.